Write to us! You can Whatsapp or Text us at +1(647) 331-0449 or E mail rojer.baron@leebaron.ca or rojer.baron@gmail.com
A good question! For shirts, we can recommend that you have your measurements taken using the measurement charts we provide. Taking shirt measurements is not difficult, but we STRONGLY recommend that you have a seamstress or local tailor do this for you. DO NOT ATTEMPT TO TAKE YOUR OWN BODY MEASUREMENTS! Unlike the many online tailoring companies who advertise everywhere, it is not advisable to have a ‘friend’ or spouse take your measurements and make a purchase unless they have experience taking body measurements . Pay the small fee to a local tailor and get this part done by a professional. We would rather NOT make your garment if you do not have a good measurement done. Once the measurements have been done, we recommend you send us a picture of how you would like to wear your suit or shirt. For example, take a picture of yourself in your best fitting suit and shirt and e-mail it to us. The very best way, is to send us a sample of your best suit or shirt and have us copy the fit. You can always tell us what needs to be improved on the sample you send For example : pants waist needs ½ inch or Jacket fits well but 1 inch too tight on chest etc. We can provide you with a full guide which will have the correct measurements you need to have done. You can give this to your local tailor or alterations seamstress.
We accept Visa, Mastercard or Transfer to our account. Soon we will be able to generate a payment page where you can go to a site and pay the way you want to and in your own currency. We do accept cash and offer a 1.5% discount.
Delivery is normally 8-12 weeks however, at time we cannot guarantee this. There may be instances when logistic providers are slower or have issues due to war or outbreaks (Covid for example). We CAN do rush orders of 2 weeks if need be, however, in order to ensure our workers are given proper rest and are not overworked, we like to give them enough time for production. Please keep in mind most of our work is done by hand.
We are happy to help. We will alter, adjust or re make if need be to ensure you the perfect fit the way you like it! Please send us pictures or visit us and we will solve ay fit issues you have. We also have local tailors we work with for alterations and we will pay for a portion of those. For suits we offer US50/ Suit for adjustments. For shirts we offer US10/ shirt for local adjutments.
Yes we can ship to most places in the world now. In some cases, there may be some import duties or customs to pay, but for the most part we can ship and include all taxes and import duties into our prices.
We make sure that you are completely satisfied with your garments. Your garments should fit the way you like them to fit, the fabric quality and construction should be excellent so that nothing tears or falls apart soon after you wear the clothing. If something does go wrong, please let us know within 30 days of getting our garments and we will make sure it is corrected.
Please note that 95% of our customers RETURN. We aim to be Your personal tailor for many many years!
About 88% of the clothing we make fits well the first time. This is because we have several years experience in taking measurements and judging how you like to wear your clothing. However, it is possible that your clothing may not fit the way you like it to. There is also the possibility that we have made an error in judgement. In such cases, please work with us, and we will ensure that a correction is made and the proper measurements are recorded in your files. PLEASE BE PATIENT, it may take time to get your clothing to fit the way you like it. If you are in a rush, please buy ready wear garments.
We keep your measurements on file for seven years. Each time you order you get a new seven years of information storage. However, it is important to have your measurements updated each time you buy something. We do live in denial that our bodies rarely change and our old clothes seem to fit perfectly. It is always best to be realistic about this.
Absolutely NOT. Your personal data is kept in our secure servers. We DO NOT share or sell this data and after some time it is destroyed. Our clients are part of our family and we treat their information as personal and private as they do.
Indeed, a delivery time of 8-12 weeks does seem long. The reason for this is simple. Unlike other tailoring and manufacturing firms, it is VERY IMPORTANT that we treat our workers in the best possible way. We DO NOT overwork them. We give them proper rest and holidays and ensure that they are treated in strict accordance of International UN Convention regulations on human rights. We do NOT use child labor or illegal labor for production. Faster delivery provided by other companies often means forced labour and/or child labour is used for production and labour practices that fall far short of UN Human rights conventions. We are always working to shorten delivery times and maintain our high moral production standards, but if treating our workers well and conforming to the very highest moral standards means we lose business, the SO BE IT. We don't compromise on good moral values.
Terms & Conditions of Purchase from Lee Baron Clothiers Ltd. Or Associated companies.
1. There are no refunds for tailored clothing.
2. Complaints must be brought to our attention within 30 days of receipt of your clothing.
3. Alterations and re-makes/repairs (if required) within the 30 day time frame are not charged provided the clothing has not been used. Please note there is a ½ inch + or- variable allowance for measurements.
4. Alterations may be done locally or in our workshop depending on what is required. It is possible that your clothing may not fit to your personal choice the first time. Please understand that this is a process which might require some adjustments and hence, may take some time to achieve the fit of your choice. For alterations that are more costly we shall do these in our own workshop. Please bring the items back to us.
5. Delivery times are approximate and delays in delivery due to customs clearance or courier deliveries and other issues that are not in our control may, at times,
occur. Should packages not be delivered to you because you are away, if these packages are sent back to us, you may be required to pay a re-send fee.
6. We charge in Hong Kong dollars and conversion rates may vary from day to day or according to the policies of your credit card issuing bank. Therefore, the conversion rates we give you are approximate values.
7. All packages/gift cards/special offers are on a per person basis.
8. All gift cards and special offers cannot be used in conjunction with each other.
9. Orders, once placed, cannot be cancelled.. Should you still wish to cancel, you may be charged 50% or more of the purchase price depending on how far along the order is.
10. Delivery of orders is done by local post or local courier companies. If you are not home during delivery times, a notice may be left at your door asking you to pick up your goods at the delivery centre or local post office. In some cases, you may be required to pick up goods from our showrooms.
11. For sizes that are larger than chest 52 and waist 48, there may be a surcharge due to increased fabric use.
12. We do not charge import duty or local taxes and these may be applied upon receipt of your goods. We are not responsible for these charges UNLESS SPECIFICALLY STATED WHERE WE QUOTE AN ALL INCLUSIVE PRICE.
13. Ladies clothing orders can only be accepted provided we have a well fitting garment to copy from. This garment must be in a non-stretch fabric and we will need to keep it for the full duration of the order.
14. For alterations done in your local country or city, we shall pay USD50/suit (maximum), USD 35 /jacket (maximum), USD20/pants (maximum) & USD11/shirt (maximum). If you require more extensive alterations, these shall be collected by us and done in our workshop and returned to you.
15. If you provide us with measurements to make your clothing, we shall make them to the best of our ability and judgement. We cannot, however, take responsibility for the accuracy of measurements not taken by us or our agents and shall therefore be unable to guarantee the proper fit of your clothing.